Shipping & FAQ
How long will it take for my NipChips to be delivered?
- Great question. Delivery time will be largely based on your location. If you reside in the state of Florida, your NipChips should be delivered within 1-2 business days after being shipped. All other states should allow the full 2-3 business days for delivery.
Which shipping option should I choose?
We always recommend choosing our 2nd Day Air option for our NipChips to ensure optimal fast delivery. There are some exceptions to this. If you live in or around Tampa, Fl, the standard 3–4-day shipping will suffice. Most times, these local orders are delivered within 1-2 business days due to proximity to our location regardless of shipping speed chosen.
What is the processing time?
- All orders are processed Monday and Tuesdays. Cookies are shipped the same day as they are baked. So once your order is completed, it will be handed over to the courier that day. We do not ship Wed-Thursday to avoid having your precious NipChips sit over the weekend.
I am in Wesley Chapel; can I pick up my order instead of shipping?
- Yes. Email us at hello@thenipchips.com for instructions on how to pick up your local order. We personally deliver within 15 miles of our location for a delivery fee which is reflected at checkout ($7.99). If you are within 15 miles of our location, we will either hand deliver your cookies same day to avoid the heat of the delivery truck (YAY!) or ship via USPS priority mail if we aren't able to.
How should I store my NipChips?
- NipChips will stay fresh in its sealed packaging for up to 1 week. Since our cookies do not contain any preservatives, we recommend freezing your left-over cookies and removing them one at a time to enjoy. To thaw, simply place your NipChip on the counter for 20-30 minutes until fully defrosted and enjoy.
Do your products cookies contain fenugreek?
- No. Our cookies are fenugreek free.
Do you offer other lactation products?
- As of right now, we are only offering NipChips. Stay tuned as we have so much more to come.